Internal moves to reduce mobile call charges
As enterprises watch mobile calling costs spiral, more and more are looking to improve the cost equation with in-house cellular networks.
Mobile call charges constitute the largest single telecommunications/IT expense for an increasing number of businesses. According to Forrester Research, companies now typically spend around one third of their telecommunications and networking budgets on mobility.
Moreover, Margaret Hopkins, an associate at the Analysys consulting and research company and author of the 2007 report ‘Fixed–Mobile Convergence in the Enterprise Voice Market’, calculates that mobile call charges can form almost 80% of some enterprises’ call bills.
In the past, larger companies have been able to use their purchasing muscle to negotiate discounts from wireless service providers. Now new technology, in the form of very small indoor cellphone networks, is coming to the aid of cost-cutting businesses both large and small. And, for once, the UK is at the forefront of developments.
